Answer:
interpersonal skills
Explanation:
Interpersonal skills -
It is the skill methodology , where the person's tactics and behaviors and thoughts are skilled in order to effectively interact with other people , is known as interpersonal skills .
As for a an organisation to work properly , the member need to freely and comfortably interact with each other to exchange good ideas and thoughts .
Hence , from the question ,
The insurance company , need to provide training on interpersonal skills .