When a person becomes disruptive, which of the following is the best response? Ignore the person. Pat the person on the back reassuringly. Tell the person everyone else has problems, too. Give clear instructions and set clear limits for behavior.
what i mean is the situation how well you know them? why are they being disruptive? is it because the are talking to loud in a librarie if so a simple "may you please keep it down it is hard to focus" can work but if someone is say grieving or crying it would be insensitive to tell them to be quiet or that others have bigger things to deal with so you would console and comfort them.
