At the __________ level of decision making, functional managers focus on monitoring and controlling operational-level activities and providing information to higher levels of the organization.

To start, sustain and grow a business, it is essential to make good decisions. However, if all decisions fall to the entrepreneur, the task can be overwhelming and time is permanently short.

Tactical decisions

These are decisions that, while having an impact on the development of the business, do not compromise your future. They usually get rid of strategic decisions and, therefore, can be delegated to professionals or qualified personnel (managers, managers, area managers). Some common tactical decisions in an SME: how to organize work shifts, which suppliers to buy, who to hire, how to distribute the premises or office, with which banks to operate, what promotions to offer to customers.