Mark is dealing with his dissatisfaction through "Loyalty".
Explanation:
Mark is understanding the dissatisfaction which he achieved from the firm inspite of working efficiently and with loyalty, which is a part of great ethics which employees of firm should carry with them. In this case firm should must understand the kind of patience employee have, and should reward them with atleast their basic requirements, so that they should not lose their ethics.
The staff must be committed to the organization and what it stands for to do the finest work. And when businesses help staff learn new skills that promote their professional advancement, they also earn the loyalty of such workers and gain loyal new employees.