"Then I will need an average quality score of 3.28 to meet 85.28 goal."
Step-by-step explanation:
⇒ (4/100)[tex]\times[/tex]82
⇒ 82/25
⇒ 3.28
The improved average quality score = 82+3.28 = 85.28
The employee needs an average quality score of 3.28 to meet the goal of 85.28