A company is deciding between 2 foreign firms to provide its call center services. A factor-rating method is used. Factors are rated on a scale of 1-10, with 10 being the best score. Suppose a consultant recommended that Factor 2 be twice as important as Factor 1, while Factor 3 should be four times as important as Factor 1. Which firm is best now using a weighted method? (Round your weights to the nearest four decimal places.)

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funmilaciousfunmie78 funmilaciousfunmie78 · Answer 1 · 2020-03-05T07:15:00+01:00

Answer:

Explanation:

A) All the weights are equal.

For Firm A, Weighted score = (10 + 7 + 4)/3 = 21/3 = 7

For Firm B, Weighted score = (5+8+6)/3 = 19/3 = 6.3333

Firm A is better preferred

B) Factor 2 being twice important and Factor 3 having four times importance as Factor 1.

For Firm A, Weighted score = (10 + 7*2 + 4*4)/7 =40/7 = 5.7143

For Firm B, Weighted score = (5+8*2+6*4)/7 = 45/7 = 6.4286

Firm B is better preferred

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Parrain Parrain · Answer 2 · 2022-03-29T15:16:14+02:00

Based on the weights applied and the factors given per firm, the firm that is best would be Firm A.

Factor 1 will be x.

Factor 2 will be 2x

Factor 3 will be 3x.

Total weights are:

= x + 2x + 3x

= 6x

Factor A is therefore = 1/6

Factor B is = 2/6

Factor C is = 3/6

Firm A weighted score is:

= ( (10 x 1/6) + (8 x 2/6) + (9 x 3/6))

= 8.83

Firm B weighted score:

= ( (5 x 1/6) + (8 x 2/6) + (6 x 3/6))

= 6.5

Firm A is therefore better with 8.83.

Find out more on weighted averages at https://brainly.com/question/18554478.