Coral supervises a group of customer service representatives. Coral is respected and well liked by her staff, and she has worked hard to make sure each of them knows how to do their job well. She is responsible for all staffing and reward decisions in her department. Coral has ________ in the contingency model.

Leaders or managers in high situational control have the powers to distribute resources amongst members, have clear task and also have the ability to reward or punish members under them. In this scenario, the leader member relationship is high which is a big attribute of high situational leaders as they are relationship oriented leaders. Also, the task structure and position power is high because of the job routine and how she held legitimate power respectively.

bratislava bratislava · Answer 2 · 2021-12-09T15:44:45+01:00

The coral supervisors are a group of customers service representatives. The company is well respected and liked by the staff. The people work hard and know to make sure they do their job well.

Coral manages and employs are quite responsible and all decisions in the department are taken by the heads. As per the contingency, model corals is placed in a high situational control

That is capable of leading the team and can make any tasks faultable.

Hence the option B is correct.

Learn more about the group of customer service representatives.

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