Oh, no! The television was finally delivered today, but was left on the porch by the delivery company. When Jamie Lee was finally able to attach all the wires and cables according to the owner’s manual, it played for half an hour and then shut off. Jamie Lee was unable to get the television to turn back on, although she read the trouble-shooting guide in the manual and contacted tech support from the manufacturer. Jamie Lee lugged the television back to the store, but they would not accept a return on electronics. What should Jamie Lee do now?

Question

05-05-2020
Business

contestada

Oh, no! The television was finally delivered today, but was left on the porch by the delivery company. When Jamie Lee was finally able to attach all the wires and cables according to the owner’s manual, it played for half an hour and then shut off. Jamie Lee was unable to get the television to turn back on, although she read the trouble-shooting guide in the manual and contacted tech support from the manufacturer. Jamie Lee lugged the television back to the store, but they would not accept a return on electronics. What should Jamie Lee do now?

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Ritmeks Ritmeks · Answer 1 · 2020-05-05T05:48:54+02:00

Answer:

Jamie Lee should call her credit card company and ask them to stop payment for the television since the company has refused to accept a return of the television.

Explanation:

The Fair Credit Billing Act is a law that protects customers from different types of disputed charges. According to this law an individual has the right to stop the payment of a service he/she is not completely satisfied with.

This law protects a customer from unfair billing practices such as errors in calculation, wrong address. This law only applies to customers that have a credit card. This law is very important because it enables a customer to withhold payment for displeased services.