Sales personnel for Skillings Distributors submit weekly reports listing the customer contacts made during the week. A sample of 6565 weekly reports showed a sample mean of 19.519.5 customer contacts per week. The sample standard deviation was 5.2.5.2. Provide 90%90% and 95%95% confidence intervals for the population mean number of weekly customer contacts for the sales personnel.

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Answer:

95% confidence

[tex]19.5-1.998\frac{5.2}{\sqrt{65}}=18.211[/tex]    

[tex]19.5+1.998\frac{5.2}{\sqrt{65}}=20.789[/tex]    

For the 90% confidence interval the critical value would be [tex]t_{\alpha/2}=1.669[/tex]  and replacing we got:

[tex]19.5-1.669\frac{5.2}{\sqrt{65}}=18.424[/tex]    

[tex]19.5+1.669\frac{5.2}{\sqrt{65}}=20.576[/tex

Step-by-step explanation:

Information given

[tex]\bar X=19.5[/tex] represent the sample mean

[tex]\mu[/tex] population mean (variable of interest)

[tex]s=5.2[/tex] represent the sample standard deviation

n=65 represent the sample size  

Confidence interval

The confidence interval for the mean is given by the following formula:

[tex]\bar X \pm t_{\alpha/2}\frac{s}{\sqrt{n}}[/tex]   (1)

The degrees of freedom are given by:

[tex]df=n-1=65-1=64[/tex]

Since the Confidence is 0.95 or 95%, the value of [tex]\alpha=0.05[/tex] and [tex]\alpha/2 =0.025[/tex], and the critical value would be [tex]t_{\alpha/2}=1.998[/tex]

Now we have everything in order to replace into formula (1):

[tex]19.5-1.998\frac{5.2}{\sqrt{65}}=18.211[/tex]    

[tex]19.5+1.998\frac{5.2}{\sqrt{65}}=20.789[/tex]    

For the 90% confidence interval the critical value would be [tex]t_{\alpha/2}=1.669[/tex]  and replacing we got:

[tex]19.5-1.669\frac{5.2}{\sqrt{65}}=18.424[/tex]    

[tex]19.5+1.669\frac{5.2}{\sqrt{65}}=20.576[/tex]