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A user in an apartment building on a wireless network is no longer able to print to the network printer. The user has been able to print to the printer in the past and nothing on the network has changed. A technician notices that the user has a different IP address scheme than what was originally setup and is able to browse the Internet using that IP address scheme. What should he do?

Respuesta :

ASimpleEngineer

Answer:

The technician should either provide a route from the user's IP scheme to the printer or change the user's IP scheme to be within the same scheme as the printer.

Explanation:

The most likely reason the user is unable to print to the printer is that the user's computer cannot path the current address to the address of the printer.  Without the printer being on the same subnet as the user's computer, the computer has no way of being able to tell where the printer is.

The two solutions to this are to either add a route to the user's computer explicitly telling the user's computer where to trace to find the printer or to change the user's computer to match the IP scheme of the printer.

Cheers.

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