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Answer: a²-5a+4

Step-by-step explanation:

When brackets are next to each other in algebra it means to multiply.

So,

a×a=a²

a×-1=-a (in algebra, you don't write -1a you would just write -a)

-4×a=-4a

-4×-1=+4

So then you would write it like this:

a²-a-4a+4

Then you would simplify it:

a²-5a+4

Hope this helps :)