Answer: increase the backlog for short term demand surges
Step-by-step explanation:
Since the TV repair service company has a seasonal demand for its service,and there is a general shortage of skilled TV repair persons, the capacity production planning alternative that's suitable for this situation will be to increase the backlog for short-term demand surges.
Offering reduced prices during the slack season isn't appropriate as this will lead to a reduction in revenue. Building anticipation inventories is also wrong as there may be differences in the forecast made.
The correct option is B.
