Answer:
Encourage novice and expert interaction.
Explanation:
The apparent approach for service firms trying to accelerate the creation of their expert performers is to "Encourage novice and expert interaction."
This is because as both the novice and expert interact often or on daily basis, the novice quickly learns from the experts, both in terms of thinking, solving situational problems, applying a methodical approach, and following the conduct of the experts seamlessly.
Hence, the novice rapidly develops into an expert performer within a very short possible amount of time.
