The core business process that outlines what needs to be done and who is going to do it is Operational planning.
Planning in simple terms are the steps that a person, business or company would have to take in order to reach a goal.
Operational Planning has to define goals for the company's future direction and also allocating the resources that would be necessary in order to attain these goals.
In summary, Planning outlines the work that has to be done, who is capable of handling it.
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