Respuesta :
Answer: Third option is correct.
Step-by-step explanation:
Since we know that customers depend on when returning a damaged item for a refund.
1) Right to be heard:
As customer has right to be heard by the government and can expect that the government would show sympathy and show some concern towards the customer.
2) Right to redress:
As customer gets a damaged item and he wants a refund for it so, his right to redress gets activated and The Government helps him in getting the refund.
Hence, Third option is correct.